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This California Privacy Policy (“Policy”) applies only to California residents (“you” or collectively, “Consumers”) as defined by the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) (collectively, “California Privacy Laws”). Vivante Newport Mesa and Vivante Newport Center (“Vivante”) are managed and operated by Integral Senior Living (“ISL”). Any reference to “we”, “us”, or “our” in this Policy shall refer to Vivante and, where the context requires, ISL and Vivante, collectively.
This Policy is intended as a supplement to other privacy policies or notices issued by Vivante and/or ISL. In the event of a conflict between any other policies, statements, or notices, this Policy will prevail as to California Consumers and their rights under California Privacy Laws.
This Policy describes your rights under California Privacy Laws and how we use, collect, and share your personal information (“PI”). The terms used in this Policy have the same definitions as the terms in the California Privacy Laws.
If you are an employee, independent contractor, job applicant, or former employee/independent contractor, please visit ISL’s Employee Privacy Policy.
The table below describes the PI we may have collected about you in the preceding twelve months, including the categories of PI, the sources of PI, our purposes for collecting PI, and third parties with whom we may have shared the PI. Depending on your level of interaction with us, we may not have collected your PI from all of the categories. If we collect any of your Sensitive Personal Information (“SPI”), we only use your SPI as necessary to provide the goods and services you have requested.
In the past twelve months, we have not sold any PI. Our business focuses on providing care to seniors and we do not typically collect, sell, or share the information of Consumers under 16 years of age.
| Category | Examples of PI Collected | Sources of PI | Purposes for PI Collection | Categories of third parties with which the PI is shared, if shared |
|---|---|---|---|---|
| Commercial Information / Purchase Details | Records of purchase history or purchase tendencies. | Directly from Consumer. | (1) Fulfilling Consumer requests; (2) managing Consumer safety; (3) processing payments/financing, advertising and incentivizing purchases. | Business Partners (e.g., banking partners offering financing), External Auditors and Government Entities. |
| Sensory Data | Closed circuit TV, video recording in communications. | Directly from Consumer and Service Providers (e.g. video recording agencies). | (1) Corporate research and development; (2) quality assurance; (3) safety and security. | Service Providers (e.g., customer service / video or call recording agency). |
| Customer / Individual Records | Bank account number, debit card number, credit report information, health information, criminal record information, background check information. | Directly from Consumer and Service Providers (e.g., customer service providers), healthcare providers, referral agency(ies), and Government Entities. | (1) Managing interactions and transactions; (2) corporate research and development; (3) performing services; (4) processing interactions; (5) managing security and Consumer safety; (6) fulfilling Consumer requests; (7) processing payments/financing, advertising and incentivizing purchases. | Service Providers (e.g., customer service agencies, marketing firms, data analytics firms), healthcare providers, referral agency(ies), banking partners, External Auditors, Government Entities. |
| Identifiers | Real name, alias, postal address, email address, online identifier or username, telephone number, social security number, driver’s license number, passport number, insurance policy number, or other similar identifiers. | Directly from Consumer and Service Providers (e.g. customer service providers), healthcare providers, referral agency(ies), Government Entities. | (1) Managing interactions and transactions; (2) corporate research and development; (3) performing services; (4) processing interactions; (5) managing security and Consumer safety; (6) fulfilling Consumer requests; (7) processing payments/financing, advertising and incentivizing purchases. | Service Providers (e.g., customer service agencies, marketing firms, data analytics firms, referral agency(ies)), healthcare providers, banking partners, External Auditors, Government Entities. |
| Internet Usage Information | Browsing history, search history, and information regarding Consumer’s interaction with an Internet Web site, application or advertisement. | Directly from Consumer, Service Providers (e.g. website provider, marketing firm), and Data Resellers. | (1) Managing interactions and transactions; (2) corporate research and development; (3) security; (4) debugging. | Service Providers (e.g., website hosts). |
| Geolocation Data | Precise physical location, movements, or travel patterns. | Directly from Consumer and Data Resellers. | (1) Managing interactions and transactions; (2) performing services; (3) corporate research and development; (4) personalizing services; (5) safety and security; (5) debugging; (6) selling services; (7) customer service; (8) auditing; (9) detecting security incidents or abnormalities, internal research. | Service Providers (e.g., website hosts, marketing agencies). |
| Inferences from PI Collected | Creating consumer profiles reflecting preferences and predispositions. | Directly from Consumer, Service Providers (e.g., marketing firm, referral agency(ies)), Data Resellers. | (1) Performing services; (2) corporate research and development, including advertising and incentivizing purchases. | Service Providers (marketing firms, referral agency(ies)). |
| Protected Characteristics | Sex, race, ancestry, ethnicity, age, date of birth, military or veteran status, marital status, sexual orientation, gender, gender identity, religion or creed, and disability. | Directly from Consumer and/or referral agency(ies). | (1) Processing interactions and transactions, and personalizing services; (2) processing payments/financing; (3) personalizing services; (4) processing medical and government paperwork. | Service Providers, External Auditors and Government Entities. |
If we sell or share your PI, you have the right, at any time, to tell us to stop. This includes the right to opt-out of the sale of your PI, and to request that we do not share your PI for cross-context behavioral advertising. At the time this Policy was last updated, we do not sell any PI. To exercise your right to opt-out, please contact us through any of the methods listed below in the “Contact Us” section.
We typically only collect SPI to determine whether we are able to provide care to you or as part of our ongoing care services. We use your SPI in a reasonable and proportionate matter to provide you with the appropriate level of care. You have the right to limit the use or disclosure of SPI if we are using your SPI beyond what is reasonable and proportionate to provide the requested goods or services. If you would like to exercise any rights related to your SPI, please contact us through any of the methods listed below in the “Contact Us” section.
For your convenience, you may also submit your privacy requests through our online privacy form.
To exercise any of your privacy rights, please see the “Contact Us” section or submit your privacy requests through our online privacy form. You may exercise your California privacy rights independently or through an authorized agent. All privacy rights requests are subject to an identification and verification process. We will not fulfill a privacy rights request unless we have been provided sufficient information for us to reasonably verify the identity of the requestor and the validity of the request. Before we share anything with your authorized agent, you will need to provide us with your written permission or other documentation, such as a valid Power of Attorney. Your authorized agent will also be required to verify his/her identity with us.
You may exercise your rights up to twice in any twelve month period, at no cost. We will confirm receipt of your request within ten business days of your request submission. California Privacy Laws provide us with forty-five calendar days to respond to your request. If your request is complex, we are allowed an additional forty-five days to respond. If we need additional time, we will let you know within the initial forty-five day period.
We will provide our response to your request in a readily usable format, which is usually electronic. If we cannot complete your request, we will explain why in our response.
California’s “Shine the Light” law permits California residents to request certain information regarding our disclosure of PI to third parties for our own direct marketing purposes.
If you would like to exercise your rights under Shine the Light, please contact us in any of the methods listed in the “Contact Us” section. You are allowed to exercise your “Shine the Light” rights once in a calendar year.
If you would like to exercise any of your privacy rights or contact us for more information, you can:
Vivante Newport Mesa (License No. 306004582) and Vivante Newport Center (License No. 306006180) are each licensed as a Residential Care Facility for the Elderly by the Community Care Licensing Division of the California Department of Social Services.
We are pledged to the letter and spirit of the Fair Housing Act and U.S. policy for achievement of Equal Housing Opportunity throughout the nation. We encourage and support an affirmative advertising, marketing and rental program in which there are no discrimination or barriers to obtaining housing on the basis of race, color, religion, sex, handicap, family status or national origin.
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By selecting this, you agree to the Privacy Policy and Cookie Policy.
If you’re inquiring about employment, please check our careers page. (Si tiene alguna pregunta sobre empleo, consulte nuestra página de carreras.)
